Our People & Values

We have a unique culture. Our entrepreneurial spirit and empowered team members are committed to helping each other as well as helping our customers take care of their staff, their business, their communities and the environment

A team of purpose-driven individuals

Since our founding in 1989, Stericycle has grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated areas, including specialist waste compliance, regulatory compliance, information protection, brand protection and customer contact solutions.

Our personal approach

We believe in ‘each customer’, not ‘just another customer’.

In keeping with this personal approach to service, we have developed a hand-picked team of experts to answer your questions and provide professional support. Each member of this friendly team has been extensively trained on all aspects of the Stericycle business.

First-class customer care

We take pride in our customer service and work hard to deliver the level of support that we would like to receive.

All our employees complete training in the Customer First initiative, which guarantees every customer receives the same level of service and expert help and advice with a personal touch.

Delivering on our promise by living our values

Our Promise

We protect what matters.

Our Mission

To protect your health and well-being in a safe, responsible, and sustainable way.

Our Vision

Shaping a healthier and safer world for everyone, everywhere, every day.

Delivering on Our Promise by Living Our Values

We Strive for Excellence

We go above and beyond to deliver exceptional results, challenge the status quo, and constantly innovate.

We Are United—One Team. One Goal.

We deliver the strongest impact when we collaborate, harnessing the collective strengths, ideas, and expertise of our global team members to achieve great things.

We Do the Right Thing

We hold ourselves to the highest ethical standards. Integrity is our compass, and accountability our true north.

We Protect the Environment

We work tirelessly to safeguard our earth, human health, and quality of life in communities around the world.

We Are Customer Driven

We deliver value to our customers through safe, compliant, and sustainable solutions. We never stop working to win the trust of our customers.

We Commit to Safety Always

We are committed to the safety and well-being of our team members and strive daily for a workplace with zero incidents and injuries.

We Embrace Diversity and Inclusion

We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve.

Code of Business Conduct and Ethics

Stericycle team members and Third Party Representatives, regardless of what country they work in, are expected to conduct business in compliance with all applicable anti-corruption laws and regulations, as well as all applicable Stericycle policies and procedures and our Code of Business Conduct and Ethics.

Team members have a duty to report in good faith any suspected violations of the Code, policies, procedures, laws and regulations, as well as any unsafe conduct.

Learn More

Ethics Line

Get in touch

Do you have a question? Need a quote or some advice?

Contact our team today.